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Client Success Stories

Client Success Stories



Security Operations Group International, LLC (SOG-I) was formed by retired Navy disabled veteran, Luis Arellano, and was incorporated in 2014. The headquarters from Spring Branch, TX, with a satellite office in Orlando, FL. SOG-I strives to be the “Go To, Get It Done Provider” of choice for its domestic and international clients by providing security training, technical security systems, polygraph, and construction and consulting.

SOG-I offers well trained personnel who support the company’s services and provide application assistance and training for the systems it represents to its customers.

UTSA’s Procurement Technical Assistance Center staff worked extensively with Arellano to enable SOG-I to increase marketing channels with veterans and government entities throughout the San Antonio area. He worked at length to provide complete business start-up and expansion services to include assistance with obtaining local, state and federal certifications necessary to compete for new business opportunities.

They were also assisted in developing a Marketing Capability Brief and preparing a proposal in support of applying for and securing federal contracts in excess of $739,000, and installing security cameras for four federal buildings for the Department of Homeland Security in Dallas, TX.

UTSA PTAC staff was instrumental in helping the company develop marketing presentations, as well as providing training on business structures, operating agreements, development, negotiation, management, networking, strategy, percentages and long term operational strategies.

Vivian Holder realized a lifelong dream of business ownership when she established Facility RX in March 2010. Having spent more than 25 years in the commercial furniture and facilities services industry, Holder decided that the San Antonio market was mature enough for an innovative, integrated facility services company.

Facility RX provides turnkey relocations, procurement services, integrated IT services, integrated A&D services, project management services, and warehousing. Facility RX is founded on principles of sustainability and was honored for this commitment with the San Antonio Business Journal’s “Going Green” 2012 Entrepreneurial Venture of the Year.

Holder first approached the UTSA Institute for Economic Development to attend sustainable business seminars. Through the company’s work with the Institute, Facility RX has utilized the services of many different programs.

Our needs have gradually become more complex and due to the efforts of the UTSA PTAC, we have not missed a beat.  It is almost like they are intuitive in knowing what we need as we grow

In particular, the UTSA Procurement Technical Assistance Center’s Employer Services Program staff, Holder and the Facility RX team worked to develop effective and compliant HR policies and procedures to meet the needs of the growing company.

Holder said that the assistance with employment policies, manuals, job descriptions, and compensation information gave the company a level of preparedness that typically comes with years of experience. UTSA PTAC staff provided assistance extending from human resources to personal and professional development for the company’s leadership team. Today, the Facility RX team regularly recommends the services of the UTSA PTAC to other business owners seeking assistance in starting or growing their business.

4M HR Logistics, is a woman owned San Antonio based small business offering specialty staffing and employment services. The 4M HR team is receiving counseling and technical assistance from the University of Texas at San Antonio Procurement Technical Assistance Center (PTAC) helping the business expand into the market of government contracting at the federal, state and local levels. The company’s primary focus is centered on providing aerospace and engineering technical positions to federal government agencies including the U.S. military branches.

PTAC has been very helpful in providing valuable information and is a fantastic resource for education and training classes.

The 4M HR Logistics team came to PTAC for assistance with understanding contracting requirements and identifying opportunities in government contracting. Business Development Specialist Eloy Garcia was able to assess the business’s current contracting status and assist the company with developing a marketing capability statement, woman-owned business certification process, and a General Services Administration (GSA) schedule. Specific assistance also included System Award Management (SAM) registration, federal certification requirements, BidMatch services, in addition to training workshops focused on government contracting issues. As a result, they were awarded $1,510,160 in contracts.

Walt Calvo, an Air Force Veteran with over 20 years of military service, opened Global Consulting Alliance (GCA) in 2012 with the goal of helping individuals and organizations overcome obstacles and simplify their ability to achieve success. GCA combines organizational development, psychological health, and education and training best practices to bring out the best in people and organizations. Calvo has worked in a variety of mental health positions varying from Behavioral Scientist to Division Chief. With the help of the UTSA Procurement Technical Assistance Center, Calvo ained substantial knowledge in the processes and necessary steps to grow and expand his business.

The service provided by PTAC has been an integral part of my company’s success.

Senior Business Development Specialist, Curtis Mohler, was able to help Calvo build an individually customized business strategy, LLC operating agreements, and to complete the SAM registration and VA CVE certification. Calvo also received assistance from Project Manager, Deirdre Pattillo, on employee relations, job description development, research compensation plans, and compliancy strategies to meet regulatory requirements for contracting opportunities. As a result of the tireless dedication of Global Consulting Alliance, the company was awarded a $1.3 million contract, creating 14 new jobs, to provide Directors of Psychological Health to the Air Force and Army National Guard.


Prosperitus Solutions is a small disadvantaged, woman and veteran owned business that specializes in professional staffing with core competencies in medical, logistics and information technology. The company’s first contract was awarded by Joint Base Fort Sam Houston, where they were responsible for logistical warehousing and administrative duties. The contract allowed Prosperitus Solutions to hire 16 personnel, represented a $3 million increase in services provided and helped the company reach the government market they targeted.

Working with such a group of talented individuals not only enables a path to success for businesses but it empowers us.

With a surprisingly quick start, the company was motivated to keep the momentum moving. Management at Prosperitus contacted the UTSA PTAC for one-on-one advising sessions and goal-setting with Project Manager, Sheriley Smith, in addition to business classes that helped build a solid team and networking circle. PTAC assistance allowed Prosperitus Solutions to expand their business to include the full gamut of professional staffing: technical, non-technical, human resources, payroll, professional healthcare practitioners and network administration to leverage commercial clients to increase sales. The company also anticipates 8(a) certification in the near future.

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